![]() When your service is initially installed (particularly if Fibre has only just become available in your area) you may see speeds above the estimate. This is an expected maximum speed in perfect conditions. ![]() This provides a result based on the length and quality of your line. You can see an estimate of the maximum speed your line is capable of using our Availability Checker. What speeds should I expect on my Fibre Broadband service? If problems do persist after this time please use this guide to help determine what the cause may be. Note for new customers, or customers upgradingįollowing the installation of your Fibre Optic Broadband service you may experience some fluctuation in performance, along with occassional - brief - connection drops, during the first week of service as your connection "adapts" to the characteristics of your line. This article provides a summary of frequently asked questions (FAQs) on the speeds achieved on Zen's Fibre Optic Broadband services.
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